Do You Hire High Schoolers?
Yes, we love our high school staff! High schoolers make up an important part of our floor team and add to our fun, dynamic crew by greeting guests with warm welcomes and monitoring the kid’s play as safety patrols.
Are You Hiring?
Yes! We are hiring multiple roles for both locations. Email careers@goscramble.com to apply!
When Are You Busiest?
Our spaces fill up the quickest on weekends and holidays! We also tend to get waves of people around and after lunchtime, and whenever there’s inclement weather.
What Is Your Mask Policy?
Per current CDC guidelines, masks are highly encouraged but not required.
Can Adults Keep Their Shoes On?
Everyone is required to take shoes off and leave socks on.
How Long Can We Stay?
Your paid entry is for 2 hours of play. On quieter days we do not enforce this time limit. We reserve the right to limit time at Scramble on busy days.
Can I Drop Off My Child And Pick Them Up After Play?
You are required to stay with and supervise your child for the duration of your stay.
Can I Leave And Come Back In?
If you need to grab something from your car or need to step out to take care of something quickly, you’re welcome to leave and return without paying twice. However, if you are gone past 10 minutes, you will have to repay the entrance fee.
We Just Had The Best Customer Service Experience! Who Should We Tell About It?
Everyone! You can post a review on Google, email us at scrambleinfo@goscramble.com, or fill out a Compass Card review form at either of our locations.
Can I Bring My Own Food?
Outside food and drinks are not allowed past entry, however, if you or anyone in your group has food sensitivities or allergies, please let a Front Of House team lead (wearing a blue shirt) know so that we can accommodate you and your guests.