Scramble, Alexandria will be closed for renovations from May 1st to May 4th. Scramble, Falls Church will remain open!

No Reservations Needed To Play!

FAQs

We Just Had The Best Customer Service Experience! Who Should We Tell About It?

Everyone! You can post a review on Google, email us at scrambleinfo@goscramble.com, or fill out a Compass Card review form at either of our locations.

Can I Bring My Own Food?

Outside food and drinks are not allowed past entry, however, if you or anyone in your group has food sensitivities or allergies, please let a Front Of House team lead (wearing a blue shirt) know so that we can accommodate you and your guests.

I Have Party Questions!

Great! We’re happy to provide an answer. First, please see our separate section on our party page with FAQS specifically for parties. If your questions are still not answered, you can email us at events@goscramble.com for the Alexandria location and eventsfc@goscramble.com for the Falls Church location and we’ll get back to you as soon as we can!

Do We Need To Bring Socks?

Socks are required to be worn to play at Scramble. No shoes or bare feet are allowed in the play areas. This helps ensure that all areas of Scramble stay clean. If you forget socks, don’t worry we’ve got you covered! Scramble has socks to purchase for all ages.

Where Can I Purchase A Gift Card?

You can purchase them at either of these links and they can be used interchangeably at any location.

Do You Hire High Schoolers?

Yes, we love our high school staff! High schoolers make up an important part of our floor team and add to our fun, dynamic crew by greeting guests with warm welcomes and monitoring the kid’s play as safety patrols.

Are You Hiring?

Yes! We are hiring multiple roles for both locations. Email careers@goscramble.com to apply!

When Are You Busiest?

Our spaces fill up the quickest on weekends and holidays! We also tend to get waves of people around and after lunchtime, and whenever there’s inclement weather.

What Is Your Mask Policy?

Per current CDC guidelines, masks are highly encouraged but not required.

Can Adults Keep Their Shoes On?

Everyone is required to take shoes off and leave socks on.

Each adult visiting Scramble must sign a waiver.
Children must be added to an adult waiver.

ALEXANDRIA CLOSED FOR RENOVATIONS!

Scramble Alexandria closed from
Monday 5/1 – Thursday 5/4 for renovations.
 
Scramble Falls Church will be open, please visit us there!
 

Scramble Falls Church Map

Scramble Alexandria Map