We Just Had The Best Customer Service Experience! Who Should We Tell About It?
Everyone! You can post a review on Google, email us at scrambleinfo@goscramble.com, or fill out a Compass Card review form at either of our locations.
Can I Bring My Own Food?
Outside food and drinks are not allowed past entry, however, if you or anyone in your group has food sensitivities or allergies, please let a Front Of House team lead (wearing a blue shirt) know so that we can accommodate you and your guests.
I Have Party Questions!
Great! We’re happy to provide an answer. First, please see our separate section on our party page with FAQS specifically for parties. If your questions are still not answered, you can email us at events@goscramble.com for the Alexandria location and eventsfc@goscramble.com for the Falls Church location and we’ll get back to you as soon as we can!
Do We Need To Bring Socks?
Socks are required to be worn to play at Scramble. No shoes or bare feet are allowed in the play areas. This helps ensure that all areas of Scramble stay clean. If you forget socks, don’t worry we’ve got you covered! Scramble has socks to purchase for all ages.
Where Can I Purchase A Gift Card?
Falls Church Gift Cards: https://squareup.com/gift/ML6G8PW14MV4V/order
Do You Hire High Schoolers?
Are You Hiring?
Yes! We are hiring multiple roles for both locations. Email careers@goscramble.com to apply!